Systems & Hardware

Choose from trusted brands to fit your needs

You have choices for your communications system. Design differences may seem minor but they can result in significant impacts on user functionality, ongoing technical support demands and overall business efficiency. Convergent Solutions helps you sort through these systems to get the one that works for you.

We review all industry-leading communication products and select only the best solutions that will fit our market and customer demands. Our criteria for product selection is very stringent so that we can eliminate our customer’s concerns about product reliability and feature-rich functionality.

Years of experience guide our product selection but, at minimum, our products must demonstrate:

Large and verifiably satisfied customer base
Long-standing track record of success within their market space
Long-term commitment to a certified partner distribution
Strong financials
Award-winning product offerings
Value-driven product development

Convergent Solutions has a variety of communication products that represent the best technology, architecture, and manufacturers of communications systems available in today’s market.

Our commitment to our manufacturers results in Convergent Solutions’ ability to provide:

Trained and certified technicians for each product we offer
Local implementation services for national brands
Parts availability in our local warehouses and rolling trucks
Manufacturer-backed technical support

Convergent Solutions stresses the importance of manufacturing relationships because we have found that these relationships are critical for strong long-term technical support.

Although we have many products to offer, we are proud to highlight the following manufacturer relationships:

“As we landed in the Covid crisis the ability to create a distributed office with 100 people working from home was critical to maintaining our presence and relevance with the customer.”

Chris Kliefoth | Owner | Nationwide Industries

"Convergent Solutions is a great company to work with. They are on top of the latest technologies in business communication and help us get the most out of our technologies. Convergent Solutions is helping us transform the way we communicate with our remote sites and with our customers. They have exceptional personnel who go the extra mile to make sure everything is done correctly the first time."

Matt Zignego | Zignego Ready Mix

"FROM START TO FINISH YOU GUYS KNOCKED IT OUT

You were at my door instantly to evaluate and offer the best solution for my business. My upgrade was unique and required many changes, but the communication and control of the whole process made me find comfort knowing it was handled. Your support, remote capabilities, employee knowledge, and ability to comprehend every aspect of this digital world really made this experience way better than I had anticipated."

Ron Oetzel | IT & Network Admin | Morrison Auto Recyling Inc.

"They checked all the boxes. Avaya and Convergent brought to the table a flexible, scalable solution for Accunet that may not have been possible with any other vendor. The response and servicing from our partners at Convergent has been extremely beneficial. As an authorized Avaya partner, Convergent Solutions utilized their relationships and expertise in a critical moment."

Chuck Aumann | IT Manager | Accunet Mortgage, LLC

"After a horrific experience with a previous vendor, Convergent stepped in and not only corrected many mistakes, they improved our connectivity and ease of use. Over the years they’ve recommended products which have made our office building work more efficiently with fantastic return on investment. We’d highly endorse Troy and Convergent for all your communication needs!"

Marejo Ramsey | VIP Executive Center

"I have been a telecommunication customer of Convergent Solutions for almost 20 years and during that time they have supported my company’s multiple needs. We have implemented call groups, multiple locations, upgrades as well as IP and Softphone technology. Great leaders in this every changing environment. Troy Thompson has also been my single point of contact over that entire period. We as a company have grown over the years and Convergent Solutions is an excellent partner to provide support, solutions, ideas and products to assist with that growth."

David Guse | VP & Data Protection Officer | M&IW

Highlighted Manufacturers

Avaya

At Avaya, we work and play by a core set of principles that are evident in everything we do. These are simplicity, accountability, empowerment, trust, and teamwork—and they are at the heart of our people-first culture.

We provide experiences. We enable businesses to deliver meaningful and personalized experiences to their employees and customers. How do we do this? With a portfolio of innovative communication products and software solutions for today’s anywhere, anytime, and every time economy.

Sangoma

Sangoma is a leading global Communications as a Service (CaaS) provider empowering businesses of all sizes to connect to the people and processes that matter. We are a rapidly growing, profitable, customer-centric company with an installed base of over 2.5 million UC seats. Sangoma has been recognized as a trusted leader in the communications industry and offers a stable, global presence and diverse portfolio of solutions, services, and support.

ESI

Business doesn’t get done without communication. Sure, your organization depends on smart, hard-working employees, great customers, and competitive products and solutions; but if you can’t connect them — easily and efficiently — with a communications tool that works, your business will never meet its real potential.

That’s why we believe that business communication products shouldn’t only be powerful. They must also be easy and intuitive to use.

Nexvortex

NexVortex was founded on the explicit belief that to serve our customers and to earn their trust, we must be an Uncommon Company. In that spirit we built the company on four overarching tenets:

UNCOMMON SERVICE
UNCOMMON COMMITMENT
UNCOMMON KNOW-HOW
UNCOMMON INNOVATION

Charter

Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator serving more than 30 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile, and Voice.

Icon Voice Networks

ICON Voice Networks, LLC is a leading-edge provider of communications systems, network infrastructure equipment, communication products and hosted services specializing in voice, video, mobility, monitoring, and alerting. We provide customers highly reliable systems and applications that integrate voice processing with other office monitoring and notification systems, providing a single office automation solution engineered from the core. In addition to development, ICON Networks is a master distributor of IP-PBXs, unified communications systems, hosted voice services, network switching and routing, and wireless LAN technology serving a growing community of over 250 authorized resellers with the highest level of technical support, sales support, and implementation services.

OnTrack

On Track Communications was founded in late 1996 by president and owner Bill Mansfield. OnTrack has grown to become one of the leading Master Agents in the country. We recognize that our core strength is our dedication to supporting our Agent Partners every step of the way and we are proud to have a very high “employee to agent ratio”. This allows our Agent Partners to know that they are more than a number, they are truly a partner in our business! It’s an exciting time to be in the technology solution business and we look forward to serving and supporting our Agent Partners for many years to come.

Telarus

Our dynamic agent-partner community sources data, voice, cloud, and managed services through our robust portfolio of 160 leading service providers. We are best known for our home-grown software pricing tools and mobile apps that are unique in the industry. To help our partners grow their businesses, we’ve assembled the best support organization in the industry, which includes SD-WAN, Cloud, mobility, contact center, and ILECOur dynamic agent-partner community sources data, voice, cloud, and managed services through our robust portfolio of 160 leading service providers. We are best known for our home-grown software pricing tools and mobile apps that are unique in the industry. To help our partners grow their businesses, we’ve assembled the best support organization in the industry, which includes SD-WAN, Cloud, mobility, contact center, and ILEC.

Avant

The velocity of innovation in technology today is driving an equally rapid evolution of the IT marketplace. More and more, IT departments are relying on Trusted Advisors to help them manage change and plan for the future. Our mission is to build a platform that navigates the relentless pace of change for Trusted Advisors and their Enterprise customers, enabling business transformation. We power you forward.