Flexible Communication System Implementation
You need a system that is well-matched to your business’ functional needs. You also need a plan for implementation that takes into consideration your staffing and capabilities.
Convergent solutions will create a plan that’s right for you — whether you need the full, turn-key, please do it all plan, or a “just do the things my staff can’t get to” approach, we will create a project plan for you.
Turn-Key Implementation Highlights
A Convergent Solutions Project Manager will coordinate all aspects of your project, assuring that all aspects are executed well, on time and on budget.
In-Scope Vendor Management
We work with you to identify vendors that need to be involved in the process if Convergent Solutions is not the sole provider. This ensures a smooth implementation.
We help you figure out what stakeholders need to be involved with your implementation process. We will develop a plan with your staff to determine who will need to be involved in your implementation process. Many times Convergent Solutions can manage all aspects of your project! Data networking, carrier connectivity, and system deployments. We can handle it all!
Properly designing a communication system is critical to a successful implementation. Our staff will work with you to turn project objectives into call handling procedures and user-specific features to make your staff more productive.
Complete System Integration
This is the most important step of the process for us – because it’s the most important step for your project success! After we have everything set up and working, to assure you are getting full value from your investment, we provide a complete program of instruction on the use of your new communication system.
We won’t leave your side until you feel that you’re comfortable with your new communication system.
- Onsite Tech – Convergent Solutions provides onsite technical services for our installations. Our trained and certified staff will provide onsite implementation for core solution components and ensure that they are properly functioning.
- Onsite Training – We provide a complete program of customized instruction on the use of your new communication system for your selected team. We can train your entire team or we can train just one person. But don’t worry, we’ll also provide a simple set of written instructions that you can keep, just in case
- Contactless Customized Training Available – We can respond to your training needs. We offer remote video training sessions that are customized to your requirements.
Getting started is easy!
Just fill out this form and we will contact you to answer your questions and start the process.
“As we landed in the Covid crisis the ability to create a distributed office with 100 people working from home was critical to maintaining our presence and relevance with the customer.”
Chris Kliefoth | Owner | Nationwide Industries
"Convergent Solutions converted our out of date communication system seamlessly. They were able to incorporate direct communication between our facility in Michigan and Wisconsin which we never had before. Their post installation support has been exemplary to say the least. I wouldn’t hesitate to consider them for any future communication upgrades."
Ed Mohrbacher | Chief Financial Officer | SteelTech